Excellent service at really short notice on my part. We were arriving in St.lucia  24 hours after I chatted via the sapphire taxi app to a representative. Email confirmations were sent. A representative was waiting for us at baggage claim and took us to our driver. He loaded our bags and off we went and were dropped right outside the reception of our hotel. Return journey was just as good. We had an early start. Driver was there and waiting 15 mins early. Excellent service all round.